Privacy Policy

Last updated: May 2026

At Cloud Keep, based in Guatemala, we prioritize the privacy and security of our clients and website visitors. Led by our technical team, we are committed to absolute transparency in how we collect, process, and protect your data.

1. Information We Collect

  • Contact & Project Information: Names, email addresses, and project requirements provided via our contact forms and onboarding briefs (e.g., Tally).
  • Audit Data: Domain URLs and technical data submitted to our AI Visibility Diagnostic tools.
  • Payment Data: All financial transactions are processed securely via encrypted third-party billing and payment platforms (including PayPal, Invoice Ninja, and other authorized payment gateways). We do not store credit card or account numbers on our servers.

2. How We Use Your Data

We use the information collected solely to provide our engineering and hosting services, draft technical proposals, process billing, and improve our GEO & AI Optimization algorithms. Under no circumstances do we sell, rent, or lease your personal information to third parties.

3. Third-Party Services & Infrastructure

To deliver high-performance services, we utilize trusted third-party infrastructure providers (such as cloud hosting environments and analytics tools). These providers are strictly bound by confidentiality agreements and are only permitted to process data necessary for the operation of the digital assets we manage.

4. Data Security

As a technology and hosting provider, security is our core focus. We implement industry-standard security measures, including SSL/TLS encryption, secure server architectures, and regular automated backups, to protect your personal and project data against unauthorized access, alteration, or destruction.

5. Cookies & Tracking

We use minimal cookies for essential site functionality and to analyze traffic patterns via standard analytics tools. This helps us optimize the user experience and the performance of our web applications.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your information (subject to our legal and billing retention obligations). To exercise these rights, please contact us at adminkc@cloudskeeps.com.