Enterprise Security & SLAs

Engineered for Certainty.
Built to Be Trusted.

Digital infrastructure is the bedrock of your business. We treat availability, data encryption, and legal transparency as core engineering deliverables—keeping your assets resilient, protected, and fast.

Corporate Backing (ISM, S.A.)

Cloud Keep is a specialized division of ISM, S.A., a premier legal corporate entity in Central America with over 10 years of operations delivering high-performance software. We work under strict, transparent legal frameworks ensuring billing compliance, IP ownership guarantees, and business-grade service agreements.

99.9% Contractual Uptime SLA

We back our cloud hosting with a contract-defined 99.9% availability SLA. Our Sentinel monitoring watches server nodes globally around the clock. Should a hardware or gateway latency issue arise, automated failover reroutes traffic instantly.

Encrypted Offsite Backups

Your data is immune to physical node failures. We run daily, incremental database and application snapshots stored in an encrypted offsite vault powered by Backblaze B2, with guaranteed recovery point objectives under 24 hours.

Zero-Trust Security Architecture

Every application is shielded with enterprise-grade SSL/TLS 1.3 certificates, cloud firewalls, and DDoS mitigation filters. We lock down server ports and follow strict environment isolation standards across all workspaces.

[GEO-STRATEGIC TIMEZONE :: GMT-6]

Nearshore Reliability Advantage

Based in Guatemala (GMT-6) with corporate presence in Maryland, our senior engineers operate in real-time alignment with standard business hours in the United States and Latin America. This nearshore model eliminates communication lags and midnight timezone barriers.

100%
Real-time Overlap (EST/CST)

Partner with a Verified Engineering Team.

Let us handle your infrastructure stability so you can scale your enterprise with confidence.

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